# How do I communicate with my investors during my Reg CF?

> You will communicate with your investors through the "Comments" tab and by posting "Updates" to your community and cannot communicate with them directly.&nbs...

Source: https://startengine.kustomer.help/en_us/how-do-i-communicate-with-my-investors-during-my-reg-cf-H1cTu0Gt

Last updated: 2025-06-13T21:23:06.856Z

**Campaign Updates**  
The best way to communicate with your investors is through the [Marketing Content tab](https://issuer.startengine.com/marketing-content) in your Issuer [Dashboard.](https://issuer.startengine.com/)  
   
These live indefinitely on your campaign page and are distributed to all of your campaign followers via an email that directs them to the campaign page to read the full text. Note that all communication with your investors should be done directly via the campaign page.   
  

StartEngine updates are powerful tools that allow an issuer to communicate directly with its current investors and followers. We recommend drafting your campaign updates one week ahead of time and posting a minimum of three updates per week. 

You should use this tool as a way to keep your community engaged and involved with any exciting company news, campaign progress, or milestones reached. Some topics to consider include:

*   Founder spotlight
*   Employees of the month
*   Product updates
*   New locations or partnerships
*   Industry news
*   Market trends or growth
*   Company or industry fun facts
*   Company growth (i.e YoY financials, sales, active users, etc.)
*   Campaign milestones
*   Features in press articles
*   Events
*   New product photos or videos
*   Use cases
*   Benefits or differentiation
*   Reminder of company mission and values
*   Holiday wishes
*   Press releases
*   Quarterly reviews (i.e accomplishments, growth, users, sales, events, etc.)
*   An investor appreciation or thank you letter
*   Campaign closing note

When you submit an update to the queue, it will need to be reviewed by our compliance team. For this reason, we kindly ask that you submit any updates with a 48-hour advance notice.

If you have any questions please do not hesitate to reach out to your Campaign Manager or Director of Funding Growth.

**Responding To Comments**  
Another way to reach individual investors who have questions, comments, or concerns is through comments. The beauty of crowdfunding is that it allows everyone to be involved in the fundraising process. Potential investors are able to ask questions directly to the issuer, through the "Discussion" section of the campaign page.   
  

Please note that to reply directly to comments, you must be logged in as the same email account associated with the company. 

Every other account will require an investment account in order to be able to reply.

For more information about how to communicate with your investors, we strongly recommend that you review the memo about the [Communication Guidelines](https://drive.google.com/file/d/1zvpL3R6kbWTFtLW2SIV2SBblHgB_kVXv/view) for a Reg CF between a company and its potential investors, as well as our [Campaign Page Updates](https://startengine.notion.site/Campaign-Page-Updates-702debebc9d24a1092d04d6d608f6969) resource.